Warranty

All Structural Frames Produced from both Cast and/or Tubular Aluminum, Steel, and Wrought Iron – (7) Year Limited Warranty

All furniture manufactured and sold by BJI, Inc. is warranted to the original purchaser against defects in workmanship and materials. If a product manufactured by BJI, Inc. fails during the first year from date of purchase under the terms of our limited warranty, BJI, Inc. will replace the item at no charge. After One (1) year it will be the original purchaser’s responsibility to pay for freight and packaging. BJI, Inc. reserves the right, in the case of discontinued or out of production models, to replace with an item of similar quality and style. (Glass breakage is not warranted.)

NOTE: BJI product registration has no effect on the terms of your warranty. To receive full warranty benefits, you must have a copy of the original receipt.

Frames: Limited Seven (7) Years

Frames are warranted against defects in materials and workmanship for a period of seven (7) years from the date of original purchase. Damage to frames or welds due to commercial use, improper assembly, exposure to water and sub-freezing temperatures, and/or abuse is not covered. (Please refer to care and maintenance information for proper cleaning instructions.)
NOTE: Steel and Wrought Iron are not covered against rust.

Fabric: One (1) Year, if applicable
Fabric on cushions, slings, and umbrellas is warranted against separation at the seams for a period of one (1) year. Fading, mildew, and discoloration due to exposure to elements, chemicals, and spills are not covered. (Please refer to care and maintenance information for proper cleaning instructions.)

Stone Tops: One (1) Year
Stone tops are warranted against defects in materials and workmanship for a period of one (1) year from date of purchase.

Powder Coat and/or Paint:< One (1) Yearbr/> The powder coat and/or paint is warranted against blistering, peeling, or cracking for a period of one (1) year. Fading resulting from exposure to elements, chemicals, and spills is not covered. Scratches and chips due to normal wear and use are not covered. (Please refer to care and maintenance information for proper cleaning instructions.)

Resin Wicker Weave and/ or Vinyl Strap: One (1) Year
Weave and/or straps are warranted against breakage, separation, or tearing for one (1) year. Fading or discoloration due to exposure from chemicals, spills, and/or the elements is not covered. (Please refer to care and maintenance for proper cleaning instructions.)

Umbrella: One (1) Year, if applicable
Umbrella frames are warranted for one (1) year against manufacturer’s defects in workmanship and materials. Umbrella bases are not covered. (Please refer to care and maintenance instructions for proper cleaning information.)

Freight & Packaging: One (1) Year
BJI, Inc. will be responsible for shipping, handling, and packaging charges for the first year for all valid warranty claims. These charges are the sole responsibility of the claimant after the first year. Shipping is limited to USA, Mexico, and Canada only.

Fire Pit Frame: Limited One (1) Year
Frames are warranted against defects in materials and workmanship for a period of (1) year from the date of original purchase. Damage to Fire Pit frames or welds due to commercial use, improper assembly, exposure to water and sub-freezing temperatures, and/or abuse is not covered. (Please refer to care and maintenance information for proper cleaning instructions.)

Care & Maintenance:
Never use a commercial or home dryer to tumble-dry fabric goods. Also, do not use bleach or solvents to clean any product, as these actions will void the warranty. For guidelines on proper care and maintenance of your BJI furniture, click here.

Exclusions:
Products used for commercial, contract, or any other non-residential purposes. Furniture sold “as is,” display models and/or clearance items. Freight damage, damage due to acts of nature, fire, abuse, vandalism, lack of proper care and maintenance. Glass breakage, table top damage, hardware against corrosion & rust, freeze damage, and improper assembly are not covered or warranted. In addition, fading cushions, slings, umbrellas, and coatings. We reserve the right to substitute similar quality and style merchandise/furniture if the model in question is out of stock or production. NOTE: Rust, corrosion, and/or rust stains are not covered by Warranty.